What's happening at Cleverific.

Customer Portal is Cleverific’s newest tool to create an amazing customer experience. Within Cleverific, Customer Portal lets Shopify merchants set up a proacti...

What does customer loyalty mean for your business? For most ecommerce stores, customer retention is an important metric to stay on top of. It’s widely known tha...

What happens when a customer places an order then needs that order modified? Usually, the request will go into a support queue or result in a costly product ret...

In a world of heightened ecommerce competition, how will your ecommerce store compete? There are an estimated 12-24 million ecommerce stores globally, each one...

What’s one thing that can set you apart from the competition and have your customers coming back for more? You don’t need to reinvent the wheel or even hop on b...

Did you know that one of the biggest factors in customer loyalty is your customer service response time? According to HubSpot research , 90% of customers rate a...

If you’re struggling to get your abandoned cart recovery to work, you’re not alone. Cart abandonment affects every ecommerce store, and we at Recapture are extr...

A draft order is an order a merchant makes in the Shopify admin on behalf of a customer. Draft orders can be used to: Send invoices with a secure checkout link

Can I edit prices on Shopify? In Shopify, you can change product prices in three ways: Adding a discount code or automatic discount in the Discounts section of...

How to do an exchange on Shopify In the Shopify admin, you can exchange a product for a new color, size, or other variant by manually deleting and replacing eac...

Editing order items in Shopify There are three ways to accomplish editing/modifying Shopify orders: Use Shopify's built-in order editing for basic editing funct...

Yes, you can refund your Shopify orders automatically using the Edit Order app. If you remove an item from your order in Shopify’s editor, it will prompt you to...

Recovering abandoned carts in Shopify To recover abandoned carts in Shopify, you have a few options: Manually email your customer a link to their abandoned cart...

Shopify allows you to discount your items in two ways: Add a discount to specific items in the Discounts section of your Shopify admin Perform a discount on a s...

Customer Portal lets you solve customer problems before they become 1-star reviews Currently, when your customers run into issues with an order, they have one o...