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How to improve customer retention through an exceptional post-purchase experience
Monday, March 18, 2024
Your customer bought from you. Now what? Congratulations on that sale you’ve recently made! As that confirmation lands in your inbox, there's the satisfying sou...
How to tackle high-volume customer inquiries for Shopify merchants
Monday, March 4, 2024
How to improve customer service during high-volume The frenzy of managing online customer inquiries during high-volume sales periods is a demanding time when yo...
The best Shopify Apps for draft orders
Monday, February 19, 2024
8 Shopify draft order limitations and the best apps to solve them Draft orders are a great selling tool - especially in B2B sales - for creating a personalized...
Creative ways to use draft orders for promotions on Shopify
Monday, February 5, 2024
When it comes to Shopify, draft orders are a bit like the backstage passes of your favorite concert. They allow you to roll out the VIP treatment, giving your c...
What are customers looking for when they shop online?
Monday, January 22, 2024
In a world brimming with online shopping options, how do you stand out as the go-to choice, capturing customers’ hearts and clicks? Did you know that there are...
Recession-proof your online store: Strategies for thriving in tough economic times
Monday, January 8, 2024
The American economy is facing a recession, and as an online business owner, it's more important than ever to be prepared for the challenges ahead. With consume...
How to set up custom orders on Shopify
Monday, December 11, 2023
Custom orders aren’t for your standard, off-the-shelf items. They handle products or services tailored to a specific customer’s requirements or preferences and...
How to fulfill orders on Shopify
Monday, November 27, 2023
For the most part, fulfilling an order on Shopify is simple and efficient. Once you receive payment for an order, start preparing the package, and selecting the...
How to master GWP promos without draining SEO & ad spend
Monday, November 6, 2023
A guide to promo automations without manual product creation & discount codes Promotions are part of the package in ecommerce - they’re an enticing lure to reel...
Stopping shipping errors in ecommerce: the power of address validation & customer self-service order editing
Thursday, September 14, 2023
How can you improve your ecommerce shipping? Improving your ecommerce shipping: effective strategies To improve your e-commerce shipping, taking steps to rectif...
Ecommerce holiday readiness: issues you might not have thought about, and how to solve them
Tuesday, September 12, 2023
How do I prepare my online store for the holiday season? Preparing your online store for the holiday season involves more proactive planning than just decking i...
How providing an amazing customer experience with self-service editing benefits your Shopify store
Tuesday, September 5, 2023
Self-service order editing on Shopify We're all on the quest for that holy grail - a seamless, satisfying customer experience that earns not just repeat sales b...
Rethinking Shopify order cancellations: A data-informed approach
Thursday, August 24, 2023
Why customer self-service order editing matters for your bottom line Did you know that over 80% of cancelled orders on Shopify are immediately replaced with new...
Still time - get ready now for Amazon Prime Day 2023
Thursday, June 29, 2023
Amazon Prime Day has become a pivotal event in the ecommerce world, with millions of deal-seeking shoppers participating worldwide in the 48-hour online shoppin...
The true cost of returns: It’s not just about the money
Thursday, May 4, 2023
Your Shopify store is booming, and the orders are pouring in! You’ve worked hard to get to this point, and it’s a cause for celebration. It’s also a cause for m...

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